Won't install: Your computer must be running a supported operating system to install Office. Yes, see Install and set up Office on an iPhone or iPad and set up email on an iOS device (iPhone or iPad). In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock. Go to Finder > Applications and open the Office app you want. If Office activation fails, see What to try if you can't install or activate Office for Mac. If you need help activating Office, see Activate Office for Mac. The What's New window opens automatically when you launch Word. Launch an Office for Mac app and start the activation processĬlick the Launchpad icon in the Dock to display all of your apps.Ĭlick the Microsoft Word icon in the Launchpad. If Office installation fails, see What to try if you can't install or activate Office for Mac. Click Close when the installation is finished. (This is the password that you use to log in to your Mac.) Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don't want.Įnter your Mac login password, if prompted, and then click Install Software. The steps to install these versions can be different depending if you got Office through one of the following ways: Some versions of Office such as Office Professional Plus 2021, Office Standard 2021, or a stand-alone app such as Word 2021 or Project 2021 don't have an associated Microsoft account, or work or school account. *If you don't have a product key or an account You'll sign in with your work or school account for these versions of Office. Once you verify you have a license, anytime you need to install or reinstall Office you can go straight to the section below, Sign in to download Office and select the tab for steps to install on a PC or Mac. Learn how to check this in What Microsoft 365 business product or license do I have? or if you're a Microsoft 365 admin responsible for assigning licenses to people in your organization, see Assign licenses to users. Please check with your Microsoft 365 admin to see if you're eligible to use Contact Support.If your Office for business subscription plan includes the desktop version of the Office apps you won't see an option to install it unless someone in your organization assigned a license to you. For more information, see Overview of optional connected experiences in Office.ĭue to limitations on the handling and transfer of support data, we are not able to provide in-app support to Microsoft 365 tenants in certain countries and regulatory agencies. This will open Account Privacy where you can manage your privacy options. Select Preferences and then select Privacy. Follow these steps to check if this is the case and to manage connected services: Open Outlook, and select Outlook on the Dock. If you've disabled connected experiences in your Office privacy options, you won't see Contact Support in Outlook. To use the Contact Support feature, you have to be on Outlook for Mac version 15.34 (170515) and later. Then select File again, and select Unlock Keychain “login.”Īfter you do this, your Apple Keychain will allow credentials to be stored, and you should be able to contact Support. Enter your password if you're prompted to do so.Ĥ. After the Keychain Access opens, select File on the menu bar, and then select Lock All Keychains. Press Command + Space (or press the Spotlight icon on the menu bar), and search for "Keychain Access" in Spotlight, and select it from the list of results.ģ. Close Outlook and other Office apps you have open (like Word, PowerPoint, or Excel).Ģ. If this happens, try resetting your Apple Keychain. I tried to Contact Support but nothing happened. To report issues, report bugs or provide feedback, go to Help > Contact Support.Įnter your Name, Email, issue that you are experiencing and select Send.Īnd when you get a message from support, you will be notified through the OSX notification center, and a notification message will be displayed on the status bar. LessĬontact support is a new way to reach your support agent right within Outlook for Mac. Outlook for Microsoft 365 for Mac Outlook 2021 for Mac Outlook 2019 for Mac Outlook 2016 for Mac More.
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